Cookie Policy


This Cookie Policy explains how Adepto Systems Pty Ltd and its group companies (collectively “Adepto”, “we“, “us“, and “ours“) use cookies and similar technologies to recognise you when you visit our websites at www.goadepto.com, www.goadepto.com.au and www.adep.to   (“Websites“).   It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

There are two broad categories of cookies:

  • First party cookies, served directly by us to your computer or mobile device.
  • Third party cookies, which are served by a third party on our behalf.  We use third party cookies for functionality, performance / analytics, advertising and social media purposes

Why do we use cookies?

We use first party and third party cookies for several reasons.

  • Essential cookies are required for technical reasons in order for our Websites to operate or to provide access to secure areas.
  • Performance and functionality cookies enable us to track and target the interests of our users to enhance the  performance  and  functionality  of  our  Websites  but  are  non-essential  to  their  use. However, without these cookies, certain functionality may become unavailable.
  • Analytics and customisation cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you.
  • Social networking cookies are  used to  enable  you  to share pages and content that you find interesting on our Websites through third party social networking and other websites.  These cookies may also be used for advertising purposes too.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below.:

Type of cookie Source Expiry How to refuse
Essential website cookies: Adepto stores an authentication token to verify the user’s identity. Expire after 2 hours, or removed when you log out, whichever occurs first. Because these cookies are strictly necessary   to deliver   the Websites   to   you, you cannot refuse them.
You can block or delete them by changing your browser settings however, as described below under the heading “How can I control cookies?”
Performance and functionality cookies: Various Adepto settings are stored in local storage while the user is logged in.

The Adepto application stores the organisation logo  location  and  is stored to help display the logo during the registration process.

These are removed  when you log out. These cookies can not be opted out of without    disrupting program functionality.

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”

Analytics   and   customisation cookies: Our third party data analytics company, Pendo, stores a number of cookies to provide analytics about the program for problem diagnosis  and  statistical purposes. These cookies expire after 100 days, unless you renew them by visiting the Website again. These cookies can not be opted out of.
You can block or delete them by changing your browser settings however, as described below under the heading “How can I control cookies?
Google   Analytics cookies are used to collect information in an anonymous form about usage of our Websites, how  visitors  arrived  at our Websites and user demographics. For further information about Google   Analytics cookies     please     click here. These cookies survive after your browser has closed until a defined expiration date of up to 2 years. If you visit our Websites again before the cookies expire then they will be renewed. You may opt out of tracking by Google Analytics   by clicking here.

You can also block or delete them by changing your browser     settings, as described below under the heading “How can I control cookies?”

How can I control cookies?

You have the right to decide whether to accept or reject cookies.   You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.    As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to   find    out      more  information,  please  visit    http://www.aboutads.info/choices/  or http://www.youronlinechoices.com.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.  Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact our Support by mail or email.

Asia-Pacific: Level 2, 172 Edward Street, Brisbane Queensland 4000, Australia

America, Europe, Middle East & Africa: 8 Graphite Square, Vauxhall, London SE11 5EE, United Kingdom

Email:  enquiries@adepto.zendesk.com